The Process
How It Works
Every step is documented up front, including what we can't control.
Process
Here's Exactly How It Works.
No mystery process. No payment just to get started.
- 1
Get a Free Review Analysis
Submit your business and the reviews you're concerned about. We evaluate whether they may have legitimate policy-based grounds for removal.
Cost: $0
- 2
Review the Findings
We explain which reviews appear worth pursuing. You decide which reviews you want us to work on, and you can identify priority reviews.
- 3
Choose Your Pace
Pursue the selected reviews together or divide the campaign across multiple months.
Example: 8 selected reviews — Month 1: 4 reviews, Month 2: 4 reviews
- 4
We Pursue Removal
Our team manages the removal process. Google controls the final decision and timing.
- 5
We Get Paid When We Succeed
When a review comes down, you pay the applicable successful-removal rate. If a review remains live, $0.
Payment for successful removals is due within 5 business days.
You Decide What Matters Most.
Some reviews are more damaging than others.
Tell us which ones matter most to your business and we'll prioritize them first in the campaign.
Prioritization does not guarantee removal. Google determines whether each review is removed. If a priority review stays live, you pay $0 for that review.
Priority #1
Damaging 1-star review appearing near the top of the profile
Priority #2
Review suspected of not being from a real customer
Priority #3
Potential conflict-of-interest review
Your Reviews. Your Pace.
You don't have to address every review at the same time.
For businesses with multiple reviews, campaigns can be split into phases so you keep control over timing and spend.
- More control over monthly spend
- Prioritize the most damaging reviews first
- Spread the campaign across multiple months
- Adjust strategy as results come in
Example
8 Reviews
Month 1
4 reviews pursued
Month 2
4 reviews pursued
How Long Does Removal Take?
There is no honest one-size-fits-all answer.
Some reviews may be removed relatively quickly. Others may require additional review, escalation or more time within Google's process.
We would rather give you a realistic range than promise a removal date we don't control.
Current service expectations may range from approximately
3 Days to 180 Days
Timelines depend on the review, the reason for the challenge and Google's process.
No Long-Term Lock-In.
You can request cancellation at any time.
Cancellation becomes effective 15 days after notice is provided.
During that notice period, active removal work may continue, and you are responsible only for reviews that are successfully removed while the agreement remains active.
Why Businesses Use Us
Results-Based Pricing
We succeed before we get paid.
No Monthly Retainer
There is no ongoing monthly reputation-management fee or subscription.
Clear Review Analysis
Understand why a review may qualify before pursuing removal.
Business-Focused
Built for businesses protecting reputations that took years to earn.
Payment for successful removals is due within 5 business days. Reviews that stay live cost $0.
FAQ
Frequently Asked Questions
Straight answers about pricing, payment timing and what is and isn't within our control.
Know the Price Before You Start.
Find out which reviews may qualify and what successful removal would cost.
No upfront payment. No monthly retainer. No long-term commitment.
Clear Price. Clear Process. Pay for Results.