Policy-Based Evaluation
What Reviews May Qualify
Reviews are evaluated against Google's published content policies. A legitimate negative customer experience generally cannot be removed simply because a business disagrees.
Eligibility
What Types of Reviews May Qualify?
Reviews are evaluated against Google's content policies. These are examples of the kinds of content that may have legitimate policy-based grounds for a challenge.
Fake Engagement
Reviews that do not reflect a genuine experience with the business.
Conflict of Interest
Reviews posted by competitors or others with a conflicting commercial interest.
Former or Current Employees
Certain employee-related reviews may violate platform policies depending on the circumstances.
Harassment
Content targeting individuals with abusive, threatening or inappropriate language.
Off-Topic Content
Reviews unrelated to an actual customer experience with the business.
Misrepresentation
Content that impersonates others or intentionally misrepresents an experience.
Prohibited Content
Reviews containing content prohibited under Google's platform policies.
A negative opinion alone is not grounds for removal.
We only recommend pursuing reviews where there appears to be a legitimate policy-based reason to challenge the content. Google ultimately determines whether content is removed.
What We Promise — And What We Don't.
What We Promise
- No upfront payment
- No monthly retainer
- No long-term commitment
- Clear 15-day cancellation terms
- Pay only for successful removals
- $0 for reviews that remain live
- You choose which reviews we pursue
- You can prioritize certain reviews
- You can spread larger campaigns across multiple months
What We Don't Promise
- That every negative review can be removed
- That Google will approve every challenge
- A guaranteed removal date
- That legitimate negative customer feedback can simply be deleted
- Results we cannot control
The promise we can make is simple:
We Only Get Paid for Successful Removals.
FAQ
Frequently Asked Questions
Straight answers about pricing, payment timing and what is and isn't within our control.
Know the Price Before You Start.
Find out which reviews may qualify and what successful removal would cost.
No upfront payment. No monthly retainer. No long-term commitment.
Clear Price. Clear Process. Pay for Results.